• Resolved jobglez

    (@jobglez)


    Hi there!

    I’m making some testing in my local machine with the sandbox mode of this gateway plugin which work perfectly if I do a normal purchase.

    The issue I’m having is in the moment I try to make a partial payment (i.e. 50%) the gateway doesn’t work.

    I check the admin panel log of this plugin and looks like they are not able to get the required data to make the transaction like name, last name, email and phone number, fields that are included in the checkout

    Here’s an image of the log of some request.

    How to replicate this in local?

    • Install WordPress clean (optional: delete default plugins)
    • Install and activate “WooCommerce”, “Openpay cards” and “Deposits & Partial Payments for WooCommerce” free version plugins.
    • Configure Openpay in sandbox mode by entering id and api credentials (for this is necessary to create an account in his page to get a test mode api keys).
    • Activate the plugin deposits (activate the deposit feature).
    • Create a product in WooCommerce (configure the deposit option for that product).
    • (Important) change the woo checkout to the classic one, because the default checkout block checkout does not load the Openpay gateway or the product data shown by the plugin (like future payments info). To do this, go to the “pages” tab in the WordPress admin, click on edit in the page designated as checkout page and make the change to the classic checkout.
    • Make the purchase of the product (add to cart by selecting the option to pay deposit, go to checkout, fill in data and pay).

    The theme used for this was this year’s default WordPress theme: Twenty Twenty-Four.
    PHP version: 8.1.10.
    Deposit partial payments for WooCommerce plugin version: 1.1.24.
    Openpay cards plugin version: 2.9.7.
    WooCommerce version: 9.3.3.

    I have already created an issue with more details of the conflict in the GitHub repository of the plugin

    Greetings!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Hi, we have checked and found the fix required to make both plugins compatible. However, we need help from the payment gateway plugin team to accommodate?the code fix in their?plugin code. Can you reach our Acowebs support forum or come to the live chat support provided on the?Acowebs website so that we can share and instruct the changes required. Thanks!

    Thread Starter jobglez

    (@jobglez)

    Hello!

    I just drop a ticket in you support forum.

    Also I saw you post a response in the github issue.

    I have a question. If the openpay team needs to accommodate the code to add that compatibility, what are the steps to follow?

    Plugin Contributor Sanesh Acowebs

    (@saneshacodez)

    Hello, the only step that the Openpay team needs to do is add an additional check in the mentioned file. Thanks!

    Thread Starter jobglez

    (@jobglez)

    Okay, I hope they take the initiative to include that validation.

    Anyway, thanks for the quick support!

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.