It’s really a great plug-in but…

  • once you install de plug-in it starts the migration and it is very confusing because you have not gave it instructions, as migration token, so you don’t know what it is migrating and where is migrating then pass many time until the plug-in shows that there’s an error. You must uninstall it and install it again, so you can give information about migration.

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  • Plugin Support Dimo Dimov

    (@dimodi)

    Hello @aburbanowp,

    Thank you for the provided feedback!

    Generally, if there is an issue with the migration the plugin will immediately report the exact reason for it. Alternatively, you may also review the wp-content/siteground-migrator.log for more information about the transfer status.

    We also have several articles in our knowledge base with common errors reported by the plugin and how to proceed. You can check them here (along with some other useful articles about the migration process):

    https://www.siteground.com/kb/category/wordpress/upgrades-migrations/

    If you are experiencing any specific issues, you may open a Helpdesk request from your SiteGround Client Area and our Technical Support will do their best to assist you further.

    Best regards,
    Dimo

Viewing 1 replies (of 1 total)
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