• Resolved nelcharly

    (@nelcharly)


    Hello WPMU DEV

    I’m writing to you about your Smartcrawl Free plugin.

    I’ve encountered a number of very worrying problems with your Smartcrawl plugin, which I’d like to present to you.

    To begin with, I don’t know what happened, but this plugin started by bringing up my articles in the search results, but unfortunately I deactivated it to use another one, because I encountered these problems on my site:

    1- Major indexing problem

    All de-indexed pages or URLs end up in the search results. Yes, that’s what happened. The Privacy Policy page, the Terms of Use page, the Cookies page, the Newsletter page and dozens of other pages that I carefully de-indexed, one by one, all ended up on Google.

    And that’s not all. In the Title and Meta settings, all the Custom Post Types and even the Article Tags I had de-indexed all showed up in the search results. I went back into the settings to double-check, and the boxes were unchecked.

    Basically, the plugin simply indexed the whole site, regardless of the settings. So I was forced to write code to de-index any parts of the site that should never end up in search results.

    2- Structured Data Video problems detected

      For Schema Video, Google has detected two Structured Data problems.
      A Critical problem described as a ?Missing “uploadDate” field?, and a non-critical problem described as a ?Missing “description” field?.

      3- User-declared canonical problem

      All articles indexed by Google after plugin activation do not display a user-declared canonical URL. After inspecting a URL, the result is as follows: User-declared canonical: None. I don’t know if this last point is a problem, but it’s something I’ve never seen before with other plugins I’ve used.

        Best Regards.

      Viewing 3 replies - 1 through 3 (of 3 total)
      • Plugin Support Amin – WPMU DEV Support

        (@wpmudev-support2)

        Hello @nelcharly

        Hope you are doing well today, sorry to hear you have issues with our plugin.

        1. There was a known issue with the post-indexing option, it did not override the global index options, but it was fixed in version 3.13, which will be released soon.

        2. This issue also is reported on older versions and should be already fixed on version 3.11

        3. We don’t have any similar reports, that message appears when Google indexes a URL that is different from the one the user declared as canonical, we need some examples URLs to take a closer look.

        You may wait for the next plugin update and re-enable it, if you still having issues please share some example pages to investigate further.

        Kind Regards
        Amin

        Plugin Support Nithin – WPMU DEV Support

        (@wpmudevsupport11)

        Hi @nelcharly,

        The available plugin version of SmartCrawl is v 3.13. Please update the plugin as requested and let us know if you still need any further assistance.

        Regards,

        Nithin

        Plugin Support Nithin – WPMU DEV Support

        (@wpmudevsupport11)

        Hi @nelcharly,

        Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

        Regards,

        Nithin

      Viewing 3 replies - 1 through 3 (of 3 total)
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