Ivory search and woocommerce items

  • Resolved marxveix

    (@marxveix)


    1 year, 9 months ago

    Hello,

    Ivory search plugin does not find woocommerce items or has a conflict with ashe free/pro theme or some of my other plugins or settings? Default search, integrate one works also with woocommerce. Right now i have disabled ivory search for the moment, i can enable it again, if needed? Inside ivory search settings i have enabled woocommerce or did not made changes after theme change from sparkling theme. Thank you!

    https://www.ads-software.com/themes/ashe/

    https://wp-royal-themes.com/themes/item-ashe-pro/

    With gratitude, MarxVeix

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    I hope you are well today and thank you for your question.

    This can be due to plugin conflict on your site so please try temporarily deactivating all plugins except the Ivory Search plugin & Woocommerce and see whether everything works fine, and then enable the plugins one by one to see which plugin is conflicting if any.

    Also, This can be a theme issue used on your site so to confirm it just temporarily use the Twenty Twenty One theme on your site. If everything works fine then it’s your site theme issue.

    Best regards,

    Thread Starter marxveix

    (@marxveix)

    Hi again,

    Twenty twenty one theme enabled right now and disabled most of the plugins, still the same, i am with latest wordpress and latest php.

    Enabled plugins: ivory search, woocommerce and security plugin.

    Security plugin was disabled, no change. What settings to look?

    Thank you, MarxVeix

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    Please make sure that the product post type is selected in the search form options as displayed here https://imgur.com/a/4lHwPSk

    Thread Starter marxveix

    (@marxveix)

    Hi Vinod,

    Silly me, only posts and pages where selected, but not media objects or products. All well now, Thank you again Vinod Dalvi.

    With gratitude, MarxVeix

    Plugin Author Vinod Dalvi

    (@vinod-dalvi)

    You are always welcome here ??

Viewing 5 replies - 1 through 5 (of 5 total)
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