Javascript disabled in orderbump fields at checkout

  • Resolved ricardhh10

    (@ricardhh10)


    5 days, 23 hours ago

    Hello, first of all thank you for this amazing plugin.

    I have a question, so far I have been using the plugin in my woocommerce and it has been working great.

    I leave an example of a field I have:

    In a product I have two options to customize a t-shirt:

    None – Customize
    If I choose customize, two fields are added to customize, which are name and number, everything works correctly.

    Now I am using a plugin, Funnelkit orderbump, to implement orderbumps in my checkout, the problem is this:

    In the created orderbump, the product is added next to the fields: None – Customize, but when selecting any of the two options, nothing happens, when the name and number fields should be added when selecting Customize, it is as if the javascript is disabled in the checkout.

    I have verified with the element inspector that the “Name and number” fields are inside the orderbump, that is, in the html structure but they are in hidden and these should be shown when selecting Customize, adding the wapf-checked class, but as I said, it is as if the javascript is disabled in the checkout or specifically in the orderbump, is there any solution for this?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Maarten

    (@maartenbelmans)

    Hi @ricardhh10

    Please send a link so I can check it?

    Thread Starter ricardhh10

    (@ricardhh10)

    Hi, thanks for replying, the website is currently set up for members only, so if you need access, please give me an email address to which I can send you the login details.

    About the problem, from yesterday to today I have tried several things:

    • Trying a much newer version of wordpress.
    • Testing with a newer version of Advanced Product Fields
    • Test the orderbump both in the native checkout and in the store checkout(option that allows me funnelkit)
    • Force to activate javascript on the checkout page
    • Test another theme, in a clean install

    None of this has worked, I have also tried the “Edit in cart” option, which I noticed that it takes you back to the product page, so I understand that this plugin may not allow to edit the fields neither in the cart page nor in the checkout?

    I attach some screenshots with an example:

    https://imgur.com/a/2J8clwf

    1. Product-page where you can see the normal behavior when you click on ‘Customize’, Name and Number appear.
    2. Checkout page with the orderbump’.
    3. Modal that appears when hitting the Orderbump, where when hitting ‘Customize’, nothing happens.

    Thanks for your help

    • This reply was modified 5 days, 1 hour ago by ricardhh10.
    Plugin Author Maarten

    (@maartenbelmans)

    Hi @ricardhh10

    Please note we’re not allowed to talk about the paid version of our plugin, as per the WordPress forum rules. These forums are only meant for the free version.

    Please reach out to us via https://www.studiowombat.com/request-support/ and you can also send us a membership login to check it out.

    Thanks! Closing the ticket here.

Viewing 3 replies - 1 through 3 (of 3 total)
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