• Resolved user01010

    (@user01010)


    Hello,

    whenever I want to edit a site with Elementor and Jeg Elementor Kit is active, it takes years for the editor to load. Sometimes it loads really fast sometimes it takes hours and I have to reload or close the browser and do it again. The live website is very fast, I barely use any plugins (3 Plugins) and have Hello Elementor theme activated, because I do custom codings. So obviously Jeg Elementor Kit is the problem. Can you fix this please? Its a clients website.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @user01010,

    Please try to increase your site’s WP Memory Limit to 512MB as recommended by Elementor or to 712MB for better performance.

    https://elementor.com/help/requirements/#wp-memory-limit

    Thank You!

    Thread Starter user01010

    (@user01010)

    Hello,

    my current memory limit:
    PHP memory limit256M

    Shouldnt this be more than enough? Never needed to use more than that and im using Elementor for years now.

    I am seeing many users with this kind of problem now that ?Jeg Elementor Kit has compatibility issues with Elementor.

    • This reply was modified 1 year ago by user01010.
    Thread Starter user01010

    (@user01010)

    Changed to memory limit 512M now and still the same issue, needs very long to load, some settings dont even change in the live site even when you change them in the editor. For example when wanting to change menu text size, it doesnt change even when you change from 12px to 17px

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @user01010,

    Could you please provide the system status of your website? We couldn’t deduce the issue from your current explanation. We’ve also checked on our end, but the Editor is working fine with no slow-loading issues. You also mentioned that another user had the same problem; could you provide the link to that forum so we can review the issue? Typically, increasing the WP Memory Limit improves server processing performance.

    Regarding the outdated settings on the frontend, does your site have caching enabled? If so, you can clear that cache, whether it’s WordPress, server, or CDN, like Cloudflare. If clearing the cache doesn’t work, you can try regenerating Elementor Data & CSS.

    Screenshot-2024-01-15-at-10-15-13

    We’ll await your further updates.

    Thank You

    Thread Starter user01010

    (@user01010)

    Here the status:

    ` wp-core
    
    version: 6.4.3
    site_language: en_GB
    user_language: en_GB
    timezone: Europe/Berlin
    permalink: /%year%/%monthnum%/%day%/%postname%/
    https_status: true
    multisite: false
    user_registration: 0
    blog_public: 1
    default_comment_status: open
    environment_type: production
    user_count: 1
    dotorg_communication: true wp-paths-sizes wordpress_path: /www/htdocs/w01d9822/jhg.off-roads-now.com
    wordpress_size: 60.85 MB (63809658 bytes)
    uploads_path: /www/htdocs/w01d9822/jhg.off-roads-now.com/wp-content/uploads
    uploads_size: 24.71 MB (25910929 bytes)
    themes_path: /www/htdocs/w01d9822/jhg.off-roads-now.com/wp-content/themes
    themes_size: 12.40 MB (13002224 bytes)
    plugins_path: /www/htdocs/w01d9822/jhg.off-roads-now.com/wp-content/plugins
    plugins_size: 86.56 MB (90760581 bytes)
    database_size: 13.03 MB (13664256 bytes)
    total_size: 197.55 MB (207147648 bytes) wp-active-theme name: Hello Elementor (hello-elementor)
    version: 3.0.1
    author: Elementor Team
    author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    parent_theme: none
    theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider
    theme_path: /www/htdocs/w01d9822/jhg.off-roads-now.com/wp-content/themes/hello-elementor
    auto_update: Disabled wp-themes-inactive (3) Twenty Twenty-Four: version: 1.0, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Three: version: 1.3, author: the WordPress team, Auto-updates disabled
    Twenty Twenty-Two: version: 1.6, author: the WordPress team, Auto-updates disabled wp-plugins-active (3) Elementor: version: 3.19.4, author: Elementor.com, Auto-updates disabled
    Jeg Elementor Kit: version: 2.6.3, author: Jegtheme, Auto-updates disabled
    PRO Elements: version: 3.19.3, author: PROElements.org, Auto-updates disabled wp-plugins-inactive (2) MetForm: version: 3.8.4, author: Wpmet, Auto-updates disabled
    Template Kit Import: version: 1.0.14, author: Envato, Auto-updates disabled wp-media image_editor: WP_Image_Editor_Imagick
    imagick_module_version: 1690
    imagemagick_version: ImageMagick 6.9.10-23 Q16 x86_64 20190101 https://imagemagick.org
    imagick_version: 3.7.0
    file_uploads: 1
    post_max_size: 200M
    upload_max_filesize: 200M
    max_effective_size: 200 MB
    max_file_uploads: 20
    imagick_limits:
    imagick::RESOURCETYPE_AREA: 31 GB
    imagick::RESOURCETYPE_DISK: 1.84467440737E+19
    imagick::RESOURCETYPE_FILE: 786432
    imagick::RESOURCETYPE_MAP: 31 GB
    imagick::RESOURCETYPE_MEMORY: 16 GB
    imagick::RESOURCETYPE_THREAD: 1
    imagick::RESOURCETYPE_TIME: 1.84467440737E+19
    imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JBG, JBIG, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
    gd_version: 2.2.5
    gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
    ghostscript_version: 9.50 wp-server server_architecture: Linux 5.4.0-171-generic x86_64
    httpd_software: Apache
    php_version: 8.2.16 64bit
    php_sapi: fpm-fcgi
    max_input_variables: 10000
    time_limit: 30
    memory_limit: 512M
    max_input_time: 60
    upload_max_filesize: 200M
    php_post_max_size: 200M
    curl_version: 7.68.0 OpenSSL/1.1.1f
    suhosin: false
    imagick_availability: true
    pretty_permalinks: true
    htaccess_extra_rules: false
    current: 2024-03-07T12:46:38+00:00
    utc-time: Thursday, 07-Mar-24 12:46:38 UTC
    server-time: 2024-03-07T13:46:36+01:00 wp-database extension: mysqli
    server_version: 10.5.23-MariaDB-1:10.5.23+maria~ubu2004-log
    client_version: mysqlnd 8.2.16
    max_allowed_packet: 67108864
    max_connections: 500 wp-constants WP_HOME: undefined
    WP_SITEURL: undefined
    WP_CONTENT_DIR: /www/htdocs/w01d9822/jhg.off-roads-now.com/wp-content
    WP_PLUGIN_DIR: /www/htdocs/w01d9822/jhg.off-roads-now.com/wp-content/plugins
    WP_MEMORY_LIMIT: 512M
    WP_MAX_MEMORY_LIMIT: 256M
    WP_DEBUG: false
    WP_DEBUG_DISPLAY: true
    WP_DEBUG_LOG: false
    SCRIPT_DEBUG: false
    WP_CACHE: false
    CONCATENATE_SCRIPTS: undefined
    COMPRESS_SCRIPTS: undefined
    COMPRESS_CSS: undefined
    WP_ENVIRONMENT_TYPE: Undefined
    WP_DEVELOPMENT_MODE: undefined
    DB_CHARSET: utf8
    DB_COLLATE: undefined wp-filesystem wordpress: writable
    wp-content: writable
    uploads: writable
    plugins: writable
    themes: writable

    This is just one of many issues similar to mine: https://www.ads-software.com/support/topic/incompatible-with-elementor-plugin-or-wordpres/

    I did recreate CSS in Elementor Settings

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @user01010,

    We sincerely apologize for the significant delay in our response. Regarding the forum you mentioned, have you tried deactivating Elementor widgets from Jeg Elementor Kit? For the menu itself, you can navigate to Jeg Elementor Kit -> Elements.

    Screenshot-2024-03-12-at-12-25-56

    Firstly, you can deactivate widgets that you are not using one by one. If the Elementor Editor still feels slow, you can deactivate the remaining widgets one by one. This way, you can determine which widget is causing the Elementor Editor to slow down.

    Before you try this method, we hope you can back up your data first to restore it in case of any unwanted errors.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @user01010,

    How are you? We hope you are doing well.

    Regarding the issue you experienced earlier, have you been able to resolve it?

    We would like to inform you that since there has been no conversation on this topic for a while, we will mark it as resolved.

    If you have any other issues, please feel free to create a new forum topic.

    Thank You

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Jeg Elementor Kit slows down backend’ is closed to new replies.