• Resolved captainbrett

    (@captainbrett)


    I am having password issues….I recently installed jet pack but when I activated it WordPress didn’t recognize my password so I reset it and now it still doesn’t recognize the password…..it keeps taking me back to my blog login and that won’t let me login there either…I can still login to my blog as usual but not when the “linking” or “authorization” page opens the link….???? I can also log into WordPress.com separately with no issues…..

    https://www.ads-software.com/plugins/jetpack/

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    To get started, you will have to create a WordPress.com account here:
    https://en.wordpress.com/signup/?user=1

    Once you’ve done so, or if you’ve done so already, log in here:
    https://wordpress.com/wp-login.php

    Then, head back to your site’s dashboard, go to the Jetpack menu, and click on connect. You shouldn’t have to log in again, as long you stay in the same browser.

    Let me know how it goes! If you are still asked to log in after authenticating, could you let me know the URL of the log in page you are redirected to?

    Could you also let me know what other plugins are currently running on your site?

    Thanks!

    Thread Starter captainbrett

    (@captainbrett)

    Thanks, I already have a WordPress.com and a www.ads-software.com account…..when I authorize the link it sends me back to the login for my blog which is learntoliveaboard.com ….I run Akismet, simple counter, XYZ html, lion IP blocker, simple follow, simple subscribe, bookmarkme, Adsense, limit login attempts, whereabouts, WP Slimstat and insert HTML Snippets….thanks

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Coud you try to deactivate “lion IP blocker” and “limit login attempts”, and give it another try? Let me know how it goes.

    Thread Starter captainbrett

    (@captainbrett)

    I tried that….still didn’t work….

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try in a different browser, and let me know if that changes anything?

    Thread Starter captainbrett

    (@captainbrett)

    I only have apple products ,…so it’s either Firefox or IOS for me I think

    Thread Starter captainbrett

    (@captainbrett)

    Although…when I deactivated lion and login the authorization page auto filled my password for,Wordpress but still took me back to blog log in but still wouldn’t accept password …..

    Thread Starter captainbrett

    (@captainbrett)

    So….what do I do now ???

    Thread Starter captainbrett

    (@captainbrett)

    I also checked the “list” but don’t see any plugins I am currently using ….I tried deactivating some to see if that might resolve any conflict but that didn’t work either…..

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    Thread Starter captainbrett

    (@captainbrett)

    Did you get it through the link ?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    If you contacted us through the contact form, one of my colleagues will get back to you shortly!

    Thread Starter captainbrett

    (@captainbrett)

    It’s learntoliveaboard.com if you want to take a look also….

    Thread Starter captainbrett

    (@captainbrett)

    Why does my forum say “resolved” did you figure something out and forget to tell me ???

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I replied to your email last night. Let’s continue the conversation there!

Viewing 15 replies - 1 through 15 (of 16 total)
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