jetpack/AWS

  • Resolved yusufdamin

    (@yusufdamin)


    4 years, 4 months ago

    Hello,

    I got an email from Jetpack saying that my site https://www.recumbentriding.com is down. My case number is 176991033, although I am confused. Why am I still with WordPress security? I moved my site to Amazon’s hosting service.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hi there! It sounds like you received a notification from Jetpack Monitor. Monitor is a feature that regularly checks your site for downtime and alerts you if your site does not load. You can find more information about Monitor here:

    It’s worth noting that Jetpack itself is a plugin for self-hosted WordPress. As such, even if your site is hosted with Amazon, you can still use Jetpack on your site.

    I hope that helps clear things up! Please let us know if you have any questions or experience any further trouble.

    Thread Starter yusufdamin

    (@yusufdamin)

    Hi,

    Thanks for the information. Why has my website been down mostly for the past few days?

    Thanks,

    Yusuf

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey @yusufdamin,

    This is something you’ll need to confer with your host’s customer support about. We’re just the messenger here — we don’t actually have anything to do with your site’s uptime or downtime.

    I’m going to mark this thread as resolved now, but feel free to reach back out if you still need us.

    Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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