Jetpack causing contact form to display incorrectly

  • Resolved mmmireland

    (@mmmireland)


    9 years, 7 months ago

    I have developed this site: debapay.com

    Using this theme: Horizon

    When I installed the jetpack plugin, the contact form on my site eased to display correctly.

    I looked this problem up and it seems a lot of people have trouble with jetpack’s built in contact form conflicting with the existing one.

    A widely used solution is to simply deactivate the jetpack form. However, I have done this and it has no effect. I know jetpack is to blame because when I deactivate it the form returns to normal.

    Any idea as to why this is happening?

    https://www.ads-software.com/plugins/jetpack/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    If the 2 forms conflict, I would indeed recommend that you deactivate Jetpack’s Contact Form module. I see you’ve done so already, and the form appears to be displayed properly on your site at the moment:
    https://i.wpne.ws/at7x

    Do you still experience issues?

    Thread Starter mmmireland

    (@mmmireland)

    Thank you for your reply,

    The form is not actually displaying properly. Before installing jetpack it was symmetrical, much like the form on the demo page of the theme I used:

    horizon theme demo page

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for clarifying! It looks like there is some CSS overriding the form’s styles that are included with your theme. Please try adding the following to your Custom CSS:

    #contact .contact-form textarea {
  height: 142px;
  margin-bottom: 40px;
}

    Let me know how that works for you!

    Thread Starter mmmireland

    (@mmmireland)

    Thank you!

    That worked well. It still looked off centre but I was able to finish te job myself by changing the widths and the float properties.

    Thank you again for the help!

    Plugin Contributor Ryan C.

    (@ryancowles)

    You’re welcome! I’m glad that I was able to help ??

Viewing 5 replies - 1 through 5 (of 5 total)
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