Jetpack comments don’t work

Why does it take you so long to respond? i’m going to change the comments section plugin, i can’t wait anymore. if you ever read this thread, respond to it and maybe i’ll change back to jetpack comments if you walk me through the debugging stuff

Hi there,

Sorry about the delay in writing back. I noticed that you still had Jetpack comments active so I decided to run some tests. When Jetpack tries to pass the comment via ‘https://www.otakumultiverse.com/wp-comments-post.php?for=jetpack’ we’re receiving a 404 error in the console.

Can you please check to see if the wp-comments-post.php file exists in your WordPress install?

Yes Lamday, the file does exist. When i disable jetpack comments feature, everything goes back to normal. Plus you can take a look here
https://www.otakumultiverse.com/2017/06/12/the-evil-within-2-best-of-bethesda-e3-games/#comment-15
The comment by the name of Christina williams is a facebook comment and her profile pic is not showing & ofc the comments feature doesn’t work anymore. i believe it was since the last jetpack update

Hi there,

Could you please try disabling your block bad queries plugin and then test to see if Jetpack’s comments work?

As for your missing Facebook image issue, I answered that question in your other thread – Ourdevelopers are aware of the issue – you can track the progress of the issue here:

https://github.com/Automattic/jetpack/issues/5857 – I just posted your thread in that issue.

Thanks for keeping up with me Lamday, Okay, so i deactivated the BBQ plugin, cleared the website cache and tested again but the problem is still persisting. any ideas?

And oh by the way, i remember adding a few code lines on my .htaccess file following a tutorial by a well know plugins editor named jeff starr, if i remember right the code snippet blocks bad requests and bots etc… should i try remeving them and test again ?

I think i’m narrowing down the problem. i deleted all the code snippets i added from Jeff starr tutorials and everything got back to work even with the BBQ plugin activated. I’l see what code snippets i can write back because some of them are doing different jobs for the website. thanks for pointing that out anyways Lamday

Okay, finally problem solved. This was the code snippet responsible for the bug. It was meant to protect my website from spam comments but ended up interfering with jetpack comments.

# BLOCK SPAM
#<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_METHOD} POST
RewriteCond %{HTTP_USER_AGENT} ^$ [OR]
RewriteCond %{HTTP_REFERER} !otakumultiverse.com [NC]
RewriteCond %{REQUEST_URI} /wp-comments-post\.php [NC]
RewriteRule .* – [F,L]
</IfModule>

thank you Lamday for giving me a hint. And if anybody followed the tutorials made by the famous plugin editor jeff starr don’t forget to remove the code snippet i just posted above. I hope atleast akismet keeps my website clean of spam comments after i deleted the code from my .htaccess file

• This reply was modified 7 years, 4 months ago by masonwoods.
• This reply was modified 7 years, 4 months ago by masonwoods.