• Resolved paulwbal

    (@paulwbal)


    Jetpack crashes my site when i activate it.

    This is the Error code:

    Internal Server Error

    “The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

    site: paulwbal.com

    https://www.ads-software.com/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to follow the instructions here, as this could have something to do with the amount of resources available on your server:
    https://codex.www.ads-software.com/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    If that doesn’t help, could you add the following to your site’s wp-config.php file?

    define('WP_DEBUG', true);
    
    if ( WP_DEBUG ) {
    
            @error_reporting( E_ALL );
            @ini_set( 'log_errors', true );
            @ini_set( 'log_errors_max_len', '0' );
    
            define( 'WP_DEBUG_LOG', true );
            define('WP_DEBUG_DISPLAY', false);
            define( 'CONCATENATE_SCRIPTS', false );
            define( 'SAVEQUERIES', true );
    
    }

    Once you’ve done so, try to activate Jetpack again. Then, check the wp-content/debug.log file for errors, and paste the results here. You can then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

    Let me know how it goes!

    Thread Starter paulwbal

    (@paulwbal)

    Sorry it took me so long.

    Increasing Memory Limits didn’t help
    I don’t get the debug.log file sadly after deleting Jetpack and fixing my blog by doing that.

    Plugin Contributor Lisa Schuyler

    (@lschuyler)

    If you decide to activate Jetpack again, let us know what the debug.log file records as the error so we can help resolve the issue.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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