Jetpack Crashing Website

  • Resolved Vipasha

    (@vipasha)


    2 years, 4 months ago

    Hello! Jetpack Plugin Developers,

    While activating Jetpack Plugin its crashing website. Please help me in this.

    Following are the messages I get while website crashed:
    1. Error while type website URL:
    “There has been a critical error on this website.
    Learn more about troubleshooting WordPress.”

    2. Error while trying to accessing WP Admin:
    “There has been a critical error on this website. Please check your site admin email inbox for instruction.
    Learn more about troubleshooting WordPress.”

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there,

    Can you put your WordPress site in debug mode, reload the site and then check the debug log file for the error messages.

    Please let us know what fatal error messages you see there so we can take a closer look. You may also be able to find this information in the email that WordPress sent to your inbox.

    Thanks.

    Thread Starter Vipasha

    (@vipasha)

    Hello! Jetpack Plugin Developers,

    Issue is resolved by deleting jetpack folder from file manager and reinstalling the jetpack.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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