Jetpack Dashboard was unable to properly communicate with your website

  • Resolved Faisal Arafin

    (@odommo)


    4 years ago

    Jetpack Dashboard was unable to properly communicate with your website. Please check your website’s error logs to see what’s wrong

    Screenshot-2020-11-03-125128

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support fresatomica

    (@fresatomica)

    Hi there!

    It looks like there’s a problem with the XML RPC endpoint on your site. Jetpack requires access to the XML RPC file to funtion properly.

    Problems accessing XML RPC could be due to another plugin, a security module, or a block on your server. As a first step to fixing this, I’d recommend contacting your host to see whether they block XML RPC and if so, to unblock it for Jetpack (they can find our IP range here?https://jetpack.com/support/hosting-faq/).
    Let us know what you hear back from your host, and we’ll retest the Jetpack connection once ready.

Viewing 1 replies (of 1 total)
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