Jetpack Extensions Error

  • Resolved gtaunt

    (@gtaunt)


    1 year, 4 months ago

    Hi,

    Within the last few months, the error below just appeared at the top of my site. I’ve tried changing themes, but the error persists. I tried disabling the ‘social’ tools in JetPack and the same error displays at the top. Thanks for any assistance.

    Notice: Constant automattic\jetpack\extensions\social_previews\FEATURE_NAME already defined in /home/gregtaun/public_html/wp-content/plugins/jetpack/extensions/blocks/social-previews/social-previews.php on line 14

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @gtaunt

    Is the error showing in your dashboard?

    Would you please delete Jetpack and then reinstall it as a first step here? You can follow these steps to do that:

    1. Start at Plugins → Installed Plugins.
    2. If Jetpack is currently active, click Deactivate to disable it. Then click Delete to remove it from your site:
    3. Go to Plugins  → Add New.
    4. Search for “Jetpack – WP Security, Backup, Speed, & Growth”.
    5. Click Install and then Activate.

    When Jetpack is installed, click the green Set up Jetpack button to reconnect.

    This handy guide explains that process in more detail:

    https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

    You shouldn’t lose any settings or any of your stats or subscribers in doing so, as that info is stored in our system here.

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @gtaunt

    It’s been one week since this topic was last updated. I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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