• Unfortunately, JetPack has become an EXPENSIVE plugin to maintain. 3 years ago, I used VaultPress for Backups. I stopped using it because the price had gone up, and if I wanted more than 10GB of storage, I would have to pay more. As a result, I canceled VaultPress and signed up with a competitor that offered more features and unlimited storage at a more affordable cost.

    You are increasingly fragmenting the plugin, charging for each feature individually. The most recent of these was Stats. And don’t say that stats are still free because even the conditions imposed for this are unfair. I also need to point out that not all working people who monetize blogs with adsense or other solutions make a lot of money. There are people who earn very little. And even then, they won’t be able to continue using stats because the price is high and does not match their own financial realities, and the financial reality of the country.

    Here in Brazil, you are charging R$34.95 (7 dollars) per month for JetPack Stats, which would be R$419.40 (80 dollars) per year. And if I pay once for 2 years, I get a promotional value that would be 671.04 (129 dollars). I would pay if the values were really like that, however, as my website receives just over 300,000 page views per month, the price you charge increases, and from R$34.95 (7 dollars) per month, the value increases to R$174.95 (33 dollars) per month, which would be 396 dollars per year.

    Not even in my dreams i will pay almost 400 dollars a year to be able to use a stats feature that is not as complete as other famous dedicated stats plugins. For dedicated stats plugins, I only pay 99 dollars per year, and they don’t charge me additional amounts if my website visits increase. For $400, I can pay for a great security plugin, a great SEO Pro plugin, and more.

    If the prices were lower, as I mentioned, and you didn’t charge more for visits, I wouldn’t think twice about continuing with JetPack, but as unfortunately this is not the case, I won’t be able to continue with this plugin that I like so much, and I will migrate to another service.

    Right now, I’m wondering what the next remaining free feature will be that you guys will start charging for.

    • This topic was modified 6 months, 4 weeks ago by pimentadenis.
    • This topic was modified 6 months, 4 weeks ago by pimentadenis.
    • This topic was modified 6 months, 4 weeks ago by pimentadenis.
    • This topic was modified 6 months, 4 weeks ago by pimentadenis.
    • This topic was modified 6 months, 4 weeks ago by pimentadenis.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ajay Kumar Jain (a11n)

    (@akumarjain)

    Hi @pimentadenis, thanks for sharing your feedback with us.

    Jetpack’s features and free offers continue to evolve to meet the changing needs of our users while sustaining the plugin’s development and support.

    I understand that some of these changes, like the recent change to Jetpack Stats you mentioned, can be disconcerting. Still, decisions like these are typically made to better align with the plugin’s long-term sustainability and user benefit.

    If Jetpack no longer meets your requirements, and you’re exploring other plugins, we’d be sad to see you go, but it’s essential to ensure that those alternatives adhere to best practices for performance, security, and support.

    Thank you!

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey @pimentadenis, thanks for this feedback.

    Regarding individual plugins and features, we made a choice to offer things this way in order to enable folks to create their own custom Jetpack experience, based on their specific needs. We wrote a blog post about our rationale behind this back in 2022; perhaps it might offer some additional insight?

    Regarding our pricing, we hadn’t adjusted our prices for many years, though during that time, we’d continued to enhance our services to meet evolving needs. I understand that these changes could be surprising (and even frustrating), but decisions like this are made to better ensure Jetpack’s long-term sustainability and benefits to our customers.

    Is your site a personal site? If so, I’d like to invite you to reach out to us directly?using this contact form, so we can discuss your concerns in more detail.

    Moderator Support Moderator

    (@moderator)

    @rapidozack

    Please stop promoting checkstats.net in jetpack reviews. You’ve been placed on “modwatch” until we’re convinced such postings have stopped. Your account has not been banned, we just want to check things for a while before they’re public. If you wish to take issue with this, contact moderators via email at [email protected]

    If you continue this, however, your account will be banned.

Viewing 3 replies - 1 through 3 (of 3 total)
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