Jetpack Home page / Archives – a 302 Found error

  • Resolved nicko1

    (@nicko1)


    1 year, 9 months ago

    Hello,

    We have recently moved from zencart to wordpress – WooCommerce.
    Jetpack, according to its stats Home page / Archives is our most visited page, when clicking the link we are greeted with a 302 error page.

    We are getting four to five times the hits on that page vs our actual Home page. I can see the difference in the links are http vs https.
    How to we prevent potential customers visiting the http page / can we redirect them to a working page?
    It appears when visitors type in the url excluding the https, some are directed to the broken 302 page.

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • 302 is a redirect. It’s not a destination. So the “error” is not the 302 redirect in itself, but the destination where the 302 is going is what may be problematic.

    Let’s say your site’s address is https://www.example.com

    You can’t control what URL your users enter in the browser or what link someone creates on their website. But you can control what happens when people come to your site via the “wrong” address.

    You should configure your web server to permanently forward (ie 301 redirect) all URLs beginning with…

    https://www.example.com
    https://example.com
    https://example.com

    … to the correct URLs beginning with https://www.example.com

    This is best handled at the web server level, though there are WordPress plugins that can do this for you as well.

    Thread Starter nicko1

    (@nicko1)

    Perfect, Thank you for the incite on my issue. Really helpful.
    Regards

    Thread Starter nicko1

    (@nicko1)

    Solved

Viewing 3 replies - 1 through 3 (of 3 total)
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