• Resolved quantumalchemy

    (@quantumalchemy)


    RE in /jetpack/extensions/blocks/instagram-gallery/instagram-gallery.php

    feed always returns a Blank Title from instagram feed
    Although I have added captions and titles for my posts in IG but do not get picked up in data returned from jetpack feed service

    Line 94:
    $gallery->images
    Line 117: in a foreach –> $image->title -> is always empty
    Can this be fixed Please? .. Need Title of images to be returned
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    Would you be able to try disabling all other plugins except for Jetpack to see if the issue continues? If everything looks normal while doing so, then you can switch on each other plugin one by one until you see the problem happen again.

    If you still see the issue even with all other plugins disabled, could you also try switching out your theme for a more minimalistic one (such as Twenty Nineteen) to make sure this isn’t some sort of theme conflict?

    If that doesn’t help, could you share your site’s URL (domain) here, so we can have a look?

    If you want it to remain private, you can also contact us via this contact form:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    Thanks!

    Thread Starter quantumalchemy

    (@quantumalchemy)

    Hi all plugin disabled .. but not really the issue
    see above
    In /jetpack/extensions/blocks/instagram-gallery/instagram-gallery.php
    Line 117: in a foreach –> $image->title -> is always empty
    you can test this in any domain / or localhost test env etc.
    The fact is $image->title is null or blank

    Please look at the IG API / data from response
    titles for post not in your data so not getting in your plugin.
    could be that instagram api is not sending titles – I will test with
    what I get from them. Just got a test IG / FB tester api creds

    Thanks
    Jeff

    Plugin Contributor Jen H. (a11n)

    (@jenhooks)

    Hey Jeff,

    could be that instagram api is not sending titles – I will test with
    what I get from them. Just got a test IG / FB tester api creds

    We appreciate that. Please let us know what you find, and we’ll pass it on to our developers if anything interesting comes out of it.

    Alternatively, if you find something, you’re welcome to write up an issue in the public Jetpack repository on GitHub here:

    https://github.com/Automattic/jetpack/issues

Viewing 3 replies - 1 through 3 (of 3 total)
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