Jetpack invisible

  • Resolved formatgio

    (@formatgio)


    4 years, 4 months ago

    I try to install Jetpack plug-in, but appears the message: “the directory already exists”.
    However, Jatpack is not in the list of installed plug-ins … how can I do it?
    Thanks
    Gio.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support supernovia

    (@supernovia)

    Hi Gio, can you use your host’s file manager to see if wp-content/plugins already has a Jetpack folder? If it does, you can delete that then try again.

    Thread Starter formatgio

    (@formatgio)

    the folder is there, but can I delete it without creating problems for the rest?

    Plugin Support KokkieH

    (@kokkieh)

    Deleting the Jetpack folder shouldn’t affect any other plugin on your site.

Viewing 3 replies - 1 through 3 (of 3 total)
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