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  • Plugin Support darnelldibbles

    (@darnelldibbles)

    Hey there,

    Can you reach out to Bluehost and let them know we are unable to access your blog via cURL, which is needed in order to use Jetpack on your site.

    We checked for access to xmlrpc.php via browser:

    https://itsmysideoflife.com/xmlrpc.php

    That test returned “XML-RPC server accepts POST requests only.” which is a valid result.

    – Check for access via cURL by running the following command from the command prompt:

    curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello</methodName></methodCall>' https://itsmysideoflife.com/xmlrpc.php

    The cURL test returned the following invalid result:

    HTTP/1.1 200 OK
    Date: Thu, 27 Aug 2020 21:14:03 GMT
    Server: Apache
    Connection: close
    Upgrade: h2,h2c
    Connection: Upgrade
    Vary: Accept-Encoding
    host-header: c2hhcmVkLmJsdWVob3N0LmNvbQ==
    Transfer-Encoding: chunked
    Content-Type: text/xml; charset=UTF-8
    
    <?xml version="1.0" encoding="UTF-8"?>
    <methodResponse>
      <params>
        <param>
          <value>
          <string>Hello!</string>
          </value>
        </param>
      </params>
    </methodResponse>
    <br />
    <b>Deprecated</b>:  Directive 'allow_url_include' is deprecated in <b>Unknown</b> on line <b>0</b><br />

    The cURL test should return the following result:

    <?xml version="1.0" encoding="UTF-8"?>
    <methodResponse>
      <params>
        <param>
          <value>
          <string>Hello!</string>
          </value>
        </param>
      </params>
    </methodResponse>

    Please provide this information above to your host so they can correct the server settings and allow cURL access.

    Thanks!

    Thread Starter mburbage

    (@mburbage)

    It took several different people to get my issue resolved, but it was finally fixed. Thank you so much for your help and the info you provided! Jetpack is up and running on the site that had this issue.

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