Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hi there! It looks like there is a minor issue with Jetpack’s connection on your site. Could you please try disconnecting and then reconnecting Jetpack to WordPress.com?

    To do so, navigate to Dashboard > Jetpack. Then, scroll to the bottom of the page and click the “Disconnect from WordPress.com” link. After doing so, click the “Connect to Get Started” button to reconnect.

    Please let me know when you have done so, and I will check that your connection is working properly on our end.

    Thread Starter Klavzz

    (@klavzz)

    Hi
    Ok, Thanks
    But does it matter that I am on www.ads-software.com?

    Cause I’m trying to log back in and getting errors

    Thread Starter Klavzz

    (@klavzz)

    Oh was logging into my www.ads-software.com account – but it’s insisting on wordpress.com
    Guess it wont work.

    Any advice?

    Plugin Contributor Ryan C.

    (@ryancowles)

    The Jetpack plugin requires you to connect to a WordPress.com account to be fully activated. Please note that WordPress.com accounts are different than the account you use to administrate your blog.

    If you don’t already have a WordPress.com account, you can create one here:
    https://en.wordpress.com/signup/?user=1

    If you had previously created an account, but forgot the password, you can request a new password by entering your email address here:
    https://wordpress.com/wp-login.php?action=lostpassword

    Please follow the instructions carefully. You’ll receive an email during the reset process, so make sure you read it for important instructions. If you don’t receive the email right away, check your spam folders as well. The confirmation email can get caught in them sometimes.

    Let me know how that works for you!

    Thread Starter Klavzz

    (@klavzz)

    Hi Ryan
    I used my Design Blog with wordpress.com and so far so good.
    Tested two articles set to launch later on and it has the correct url.

    Thanks a million!!!

    Plugin Contributor Ryan C.

    (@ryancowles)

    You’re welcome! I’m glad to hear that worked. I’m going to mark this thread resolved, but please let me know if you have any other questions!

    Thread Starter Klavzz

    (@klavzz)

    Ok Cool Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
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