Jetpack lost my paid licenses

  • I had an active license for Videopress. Today I logged into the site and it’s gone. All the Videopress videos don’t work. Customers are pissed and threatening to sue me, and I don’t see a link to Videopress support.

    What the hell is going on? Are you guys out of your minds? I need your help right now. What kind of service? For money?

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  • Hi @codeby,

    I’m sorry to hear about your experience here. We’d be happy to look into this for you.

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. Please include a link to this thread if you choose to reach out directly.

    Thanks.

Viewing 1 replies (of 1 total)
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