• I was trying to edit a post I had scheduled for yesterday. It had content but when I viewed it it showed word count:0. I went to a post that was already published and tried to edit it and that too showed word count:0 and didn’t show anything in the post content. I deactivated all my plugins and reactivated them one at a time to isolate the issue and found that Jetpack was the culprit. I love Jetpack and use it for many things. As soon as I deactivated it my site was working again. It’s strange though because it works on my other site.

    https://www.ads-software.com/plugins/jetpack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you add the following to your site’s wp-config.php file?

    define('WP_DEBUG', true);
    
    if ( WP_DEBUG ) {
    
            @error_reporting( E_ALL );
            @ini_set( 'log_errors', true );
            @ini_set( 'log_errors_max_len', '0' );
    
            define( 'WP_DEBUG_LOG', true );
            define('WP_DEBUG_DISPLAY', false);
            define( 'CONCATENATE_SCRIPTS', false );
            define( 'SAVEQUERIES', true );
    
    }

    Once you’ve done so, try activating Jetpack again, and trigger the error. Then, check the wp-content/debug.log file for errors, and paste the results here. You can then replace define('WP_DEBUG', true); by define('WP_DEBUG', false); in the code above.

    Thanks!

    Thread Starter kayjenx

    (@kayjenx)

    Hi, I confirmed earlier that this problem was still happening however I noted that it has something to do with when Akismet and Jetpack are activated at the same time. Akismet was updated 2 months ago and Jetpack was updated 1 week ago so I figured it was jetpack. As long as both are activated the problem persist. However, I am wondering if it’s a browser issue. I was using my windows 7 computer at work and IE 10. On my laptop I have Windows 10 and Chrome and now I can see the text in the editor. I will have to confirm this tomorrow. If it doesn’t show on the computer at work still then I’ll know it’s only that.

    On another note. I tried the code above and I guess since it works on this browser, there was no debug error because no log was created.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Let me know what happens when you try from work, and if the debug log displays anything there!

    Thread Starter kayjenx

    (@kayjenx)

    Okay so it does happen at work. However, I don’t have access to my wp-config.php file from here. I’ll have to wait till I get home turn the debug back on and then come here do it and go back and check if it created the file. Thank you for your patience.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Jetpack makes my post seem blank. Cannot edit existing posts.’ is closed to new replies.