Jetpack Monitor Error

  • Resolved LordLiverpool

    (@lordliverpool)


    11 years ago

    Hello Jetpack

    I just upgraded to Jetpack 2.6

    I tried to activate Monitor but got the following error message:

    Only the user who initiated the Jetpack connection on this site can toggle Monitor, but that user no longer exists. This should not happen.

    How do I fix this?

    Cheers

    https://www.ads-software.com/plugins/jetpack/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    It seems you’ve created a new admin account after connecting Jetpack to WordPress.com, and deleted the old one.

    Could you go to the Jetpack menu, disconnect from WordPress.com, and reconnect to WordPress.com? That should solve the issue.

    Let me know if it helps.

    Thread Starter LordLiverpool

    (@lordliverpool)

    BINGO! it worked. Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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