jetpack not connecting to woocommerce app

  • Resolved tiendapetmall

    (@tiendapetmall)


    2 years, 8 months ago

    hello good day, I did a server migration and strangely after this, my website does not connect through the woocommerce application in android, I already checked and my xmlrpc file seems to be fine, I can connect without problems to the wordpress app in android, but the woocommerce one does not connect, it tries to load but does not advance, it does not show any type of error, on the other hand jetpack debug shows an unknown error but nothing else, I need your help to see what may be causing the problem, I appreciate the help have a nice day

    The page I need help with: [log in to see the link]

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  • Hi @tiendapetmall

    I’ve seen you’ve mentioned having issues connecting on the WooCommerce Android application, but that the WordPress application is working correctly.

    I’ve noticed some discrepancies related to the WooCommerce data on your website, so I’ve gone ahead and started the process to resolve that.

    Please try connecting to connect to the application again. If the issue persists, do reach out to us here instead while mentioning a link to this thread.

    Best,

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