JetPack not displaying images

Hi @lastsplash

I have encountered another load problem on a fourth TG I have built today. This has been added to the test gallery as well. This image is captioned “Shore House, Burnham On Crouch, Essex”. It is 199kb JPEG.

• This reply was modified 5 months, 3 weeks ago by nigelware.

Hi @nigelware –

I looked at the test gallery and the three images are loading fine for me. You can see this here:

You mention having this in a “real” gallery somewhere on your site and seeing issues. Is that gallery loading a number of different images? I wonder if it is running into rate limits based on the amount of data being transferred.

Hi @lastsplash

How do I upload a screen shot? Or can I send it to you somehow?

I had a friend open the page on her computer and she is seeing what I am eg. three greyed blocks with question marks on a small blue tile. This cannot be caching because she hasn’t opened the page before.

Hi @lastsplash

” … I wonder if it is running into rate limits … “. Imposed by who?

Hi @nigelware –

I am wondering if your hosting provider has some kind of rate and/or bandwidth limit. For example, if you have a gallery that is ~25 MB (just an example number), maybe limits are being hit on larger galleries. This would be similar to the issues we were talking about earlier in the thread with regard to potential blocks based on IP or the Photon agent. I would suggest reaching out to them to explain that we cleared any caching that exists on our end, but that you are still having issues (this was the last response you shared from your host).

Regarding sharing a screenshot, you will need to upload the screenshot to a third-party service and then link it here. You can share a screenshot using these instructions.

Hi there, @nigelware,

Do you have any more updates about that? As mentioned earlier, we usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!