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Resolved ireeps
(@ireeps)

10 months, 3 weeks ago

I’m seeing a whole heap of errors in the logs.. I tried to install and remove jetpack, but made no difference. Can anyone help troubleshoot this?

[06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jpsq_sync_checkout’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->is_locked, Automattic\Jetpack\Sync\Queue->get_checkout_id
[06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT count() FROM wp_options WHERE option_name LIKE ‘jpsq_sync-%’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->size [06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option [06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option [06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jpsq_sync_checkout’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->is_locked, Automattic\Jetpack\Sync\Queue->get_checkout_id [06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT count() FROM wp_options WHERE option_name LIKE ‘jpsq_sync-%’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->size
[06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option
[06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jpsq_sync_checkout’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->is_locked, Automattic\Jetpack\Sync\Queue->get_checkout_id
[06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT count() FROM wp_options WHERE option_name LIKE ‘jpsq_sync-%’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->size [06-Jan-2024 16:33:29 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option [06-Jan-2024 16:33:30 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option [06-Jan-2024 16:33:30 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jpsq_sync_checkout’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->is_locked, Automattic\Jetpack\Sync\Queue->get_checkout_id [06-Jan-2024 16:33:30 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT count() FROM wp_options WHERE option_name LIKE ‘jpsq_sync-%’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->size
[06-Jan-2024 16:33:30 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option

Viewing 3 replies - 16 through 18 (of 18 total)

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Thread Starter ireeps
(@ireeps)

7 months, 3 weeks ago

Hi Stef

I am still getting errors, but now I am also now getting failed credit card payments via woopayments..I am assuming they are related? We may need to turn the connection back on and continue troubleshooting.

[05-Apr-2024 07:06:30 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option
[05-Apr-2024 07:08:17 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option
[05-Apr-2024 07:08:17 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jpsq_sync_checkout’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->is_locked, Automattic\Jetpack\Sync\Queue->get_checkout_id
[05-Apr-2024 07:08:17 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT count() FROM wp_jetpack_sync_queue WHERE queue_id = ‘sync’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->size, Automattic\Jetpack\Sync\Queue\Queue_Storage_Table->get_item_count [05-Apr-2024 07:08:17 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option [05-Apr-2024 07:08:50 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SHOW FULL COLUMNS FROM wp_options made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\WooCommerce\Blocks\Assets\Api->update_script_data_cache, set_transient, update_option [05-Apr-2024 07:08:50 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jpsq_sync_checkout’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->is_locked, Automattic\Jetpack\Sync\Queue->get_checkout_id [05-Apr-2024 07:08:50 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT count() FROM wp_jetpack_sync_queue WHERE queue_id = ‘sync’ made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_sync, Automattic\Jetpack\Sync\Dedicated_Sender::spawn_sync, Automattic\Jetpack\Sync\Queue->size, Automattic\Jetpack\Sync\Queue\Queue_Storage_Table->get_item_count
[05-Apr-2024 07:08:50 UTC] WordPress database error Commands out of sync; you can’t run this command now for query SELECT option_value FROM wp_options WHERE option_name = ‘jetpack_sync_full_status’ LIMIT 1 made by shutdown_action_hook, do_action(‘shutdown’), WP_Hook->do_action, WP_Hook->apply_filters, Automattic\Jetpack\Sync\Sender->do_full_sync, Automattic\Jetpack\Sync\Modules\Full_Sync_Immediately->get_status, Jetpack_Options::get_raw_option

and from the woopayments log:
2024-04-05T18:35:02+00:00 INFO Sorry, you cannot access this resource. (wcpay_authorization_failure)
2024-04-05T18:37:25+00:00 INFO ENVIRONMENT: array (
‘WP_User’ => ‘Guest (non logged-in user)’,
‘HTTP_REFERER’ => ‘–‘,
‘HTTP_USER_AGENT’ => ‘Mozilla/5.0 (compatible; Googlebot/2.1; +https://www.google.com/bot.html)’,
‘REQUEST_URI’ => ‘/robots.txt’,
‘DOING_AJAX’ => false,
‘DOING_CRON’ => false,
‘WP_CLI’ => false,

Plugin Contributor Stef (a11n)
(@erania-pinnera)

7 months, 3 weeks ago

Hi there, @ireeps,

Yes please, let’s reconnect Jetpack, and if you could get a staging site that’d be great. We can troubleshoot better in a controlled environment. Thanks!

Plugin Contributor Stef (a11n)
(@erania-pinnera)

7 months, 2 weeks ago

Hey @ireeps,

Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 3 replies - 16 through 18 (of 18 total)

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The topic ‘Jetpack not installed, but error log full of warnings’ is closed to new replies.