WooCommerce on Android not working

  • Resolved gautam12199

    (@gautam12199)


    4 years, 5 months ago

    Woocommerce app on android and ios is not working , The app is not able to sync the orders and display anything. I tried reinstalling jetpack plugin multiple times, nothing worked. Please help me out with this!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mouli a11n

    (@mouli)

    Hi there,
    Issues like this may be caused by either a conflict with your theme or with another plugin. You can read more about plugin and theme conflicts here:
    https://docs.woocommerce.com/document/woocommerce-self-service-guide/

    The best way to determine if the issue is being caused by a theme and/or plugin is to do the following:

    1. Temporarily switch your theme back to the Storefront (https://www.woocommerce.com/storefront/) or TwentyNinteen (https://www.ads-software.com/themes/twentynineteen/) Theme.
    2. Disable all plugins except for WooCommerce.
    3. Test to see if the issue has been resolved.

    If that resolves the issue, then one-by-one you can switch back your theme and re-enable your plugins, testing in between, until you find the one causing the conflict.

    I hope that helps you to figure it out.
    Feel free to get back to us if you have further questions.

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @gautam12199

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘WooCommerce on Android not working’ is closed to new replies.