Jetpack Plugin Issue

  • Resolved Prakash Gohel

    (@thethus)


    4 years, 5 months ago

    Hello Team,

    I am having issues with Jetpack Auto share feature, I am using Auto share feature for Facebook, Twitter & Tumblr but it’s uncomfortable with Twitter after each URL it’s adding my twitter user name like https://domain.com/sample-post-url/the_thus
    I have noticed this and deactivated & after 24 hours I have reinstalled this Plugin back & the issue is solved but again the issue also came back.
    Previously Report:- https://www.screencast.com/t/AFv8yA1gcO
    Recent reports:- https://www.screencast.com/t/G3kzJdp3
    The difference between both reports is previously it’s adding the Twitter user name in post URL https://domain.com/sample-post-url/the_thus(1 URL sample is included in screenshot) & now it’s adding Twitter user name after each page with the same admin user
    https://domain.com/author/user/page/7/the_thus

    Also I am unable to embed Instagram post whenever I am embedding Instagram post in embed block it’s showing msg “Unable to embed Instagram post transfer to link” I don’t know why it’s happening, may be some settings are missing while configuration or may be a Plugin conflict.

    I am using Jetpack because of multiple features in 1 Plugin.
    If I didn’t get any resolution than unfortunately have to delete this plugin.

    Also I am unable to embed Instagram post whenever I am embedding Instagram post in embed block it’s showing msg “Unable to embed transfer to link”

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support fresatomica

    (@fresatomica)

    Hi,

    what is the URL of your site so we can take a look?

    Thread Starter Prakash Gohel

    (@thethus)

    hello sir,
    here is the url: https://www.dropbox.com/s/uwklxrpobye3sod/Url.txt?dl=0
    also i am requesting you to pls short out this issue as soon as possible because again its rising on bigger scale: https://monosnap.com/file/ykaQjZKU305FZeXsssZUtDYZG0qOpf?idx=undefined&total=0&canMove=true
    almost i have faced this issue and blamed to my theme developer: https://support.jegtheme.com/forums/topic/installed-theme-is-having-issues/page/4/
    finally we get the solution, but after reinstalling this plugin and activating auto share feature, THE PROBLEM CAME BACK AGAIN.
    also check the instagram embedds issue too.

    Thank You.

    Plugin Support lizkarkoski

    (@lizkarkoski)

    From our tests I can see that the Jetpack plugin is functioning properly. Have you ruled out a theme conflict already? Try setting up a basic WordPress theme, like Twenty Seventeen, on a localized site for testing. Install Jetpack, activate the automatic sharing module and the other plugins that you have on the regular site. If there is no issue then you know that the problem is with the theme.

    Thread Starter Prakash Gohel

    (@thethus)

    Have almost tried & everything is working fine & also when I am disconnecting the Twitter account from auto share it’s working fine on this theme.. .
    I am using basic settings on this theme with basic Plugin recommend by JNews theme, JNews breadcrumbs, JNews auto load & JNews social. I have talked to theme developer it’s saying the issue is from Jetpack Plugin, delete this Plugin and use our theme it will work fine.

    Also Instagram embeds issue have you checked that URL??

    Plugin Support fresatomica

    (@fresatomica)

    As @lizkarkoski mentioned, Jetpack seems to be working correctly on your site and there are no issues with Publicize.
    From what you’re saying it sounds like there’s a conflict between Jetpack and your theme (or the plugins for that theme). It’s not something we can fix for you – we could only recommend trying a different theme.

    As for embedding Instagram posts, this is not a Jetpack block so you’ll want to have a look at the general forums.

Viewing 5 replies - 1 through 5 (of 5 total)
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