Jetpack protext disappeared

  • Resolved sitescreeditor

    (@sitescreeditor)


    2 months ago

    Hello,

    I have this line on my plugin page

    The plugin?jetpack-protect/jetpack-protect.php?has been deactivated due to an error: Plugin file does not exist.

    what happened and can it be restored?

    thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hi @sitescreeditor ,

    It looks like the Jetpack Protect plugin might have been accidentally deleted or moved.

    Did you make any updates to your site, like installing a new plugin, before you saw that notice? I also wonder if you received any plugin conflict warnings before seeing that notice.

    That said, you can restore the Jetpack Protect plugin to your site by reinstalling it. Let us know if you run into any issues doing that.

    For more details, you can refer to our Jetpack Protect page.

    Thank you!

    Thread Starter sitescreeditor

    (@sitescreeditor)

    Hello,

    Thank you for your answer.

    1 i have lots of updates from theme to plugins. they happen very often these days so I can’t tell if one of the update deleted something.

    2no I never had any message about conflicts. I just have some about a plugin that has a failure cos not updated but that’s about it.

    ok I’ll try, I have jetpack for years so I’ll see if can do it

    thanks

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hello @sitescreeditor – for now, we would recommend that you reinstall the Jetpack Protect plugin, and if the same issue happens again, we will need to check if any of your other plugins/theme is removing that file from the site.

    But for now, you can just reinstall the Jetpack Protect plugin by going to WP Admin dashboard ? Plugins ? Add New Plugin section.

Viewing 3 replies - 1 through 3 (of 3 total)
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