• Resolved ranjanmania

    (@ranjanmania)


    Greetings

    My Jetpack publicise and Jetpack sharing not working for us. we are a wordpress- nginx based news website with 4500+ post hosted on Digital Ocean.

    The social media icons when clicked on opens the same post page in a new window, rather than the social media share window. You can try clicking on the icons as a test on the link (https://www.sportscrunch.in/the-valley-run-2018-set-to-roar/)

    Jetpack publicize also not working on my website (www.sportscrunch.in). Also can these be corrected from my wordpress backend??

    Looking forward to the answers.

    Ritesh ([email protected]

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey Ritesh,

    Sorry to hear about the trouble you’re having! Let’s tackle them one by one ??

    >The social media icons when clicked on opens the same post page in a new window, rather than the social media share window
    I can reproduce the issue on my end as well. I see that you’ve got a caching plugin active: can you try temporarily disable it and see if something changes?

    >Jetpack publicize also not working on my website (www.sportscrunch.in). Also can these be corrected from my wordpress backend??

    I suspect that could be caused by another plugin conflict. Can you please temporarily deactivate all your plugins and check if the problem gets fixes that way? If it works, then reactivate each plugin one-by-one to find out which one is causing problems.

    You may also want to disconnect/reconnect your social media accounts, and then try sharing a post to see if Publicize starts working again.

    Let me know how it goes. Thanks for working this out with me!

    Thread Starter ranjanmania

    (@ranjanmania)

    Thank you- we could identify the trouble with Sharing and remove it.

    Publicise perhaps is conflicting with another autopublish plugin (NextScripts SNAP).

    Can you also help me in replacing the WP- Load More plugin with Infinite Scroll included in Jetpack? Especially if they are similar and work for a customised theme we’re using on https://www.sportscrunch.in

    Thank you
    Ritesh

    Publicise perhaps is conflicting with another autopublish plugin (NextScripts SNAP).

    That is definitely possible. You can test that by deactivating SNAP and then publishing a post.

    Can you also help me in replacing the WP- Load More plugin with Infinite Scroll included in Jetpack?

    Since this is a customized theme, let’s first make sure that support for Infinite Scroll has been built in.

    To check to see if your theme supports Infinite Scroll, go to?Jetpack?→ Settings and activate the “Load more posts as the reader scrolls down” option.

    If, after deactivating the WP Load More plugin, you see the posts continue to load as you scroll, then you know your theme supports Infinite Scroll. If they don’t, then the theme developer will need to add that for you. This handy guide explains that in more detail:

    https://jetpack.com/support/infinite-scroll/#theme

    I hope that helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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