Jetpack: Publicize and Subsciber Emails not working

  • Resolved kurisuyamato

    (@kurisuyamato)


    8 years, 2 months ago

    After the latest updates to Jetpack, I noticed today that I did not receive email notifying me that my post was published (naturally I subscribe to myself to check the delivery of such) but also that Publicize was not sending the post out at all – Neither twitter account, nor facebook, nor Google+ had the post shared.

    Everything was perfect before the most recent pair of updates to Jetpack. I have removed and re-enabled connections, double checked for updates, and re-installed wordpress to no change in behaviour.

    I am running the Graphene theme (for what it’s worth) and my current plugins are:

    Akismet
    Jetpack
    Social Login
    Theme Check
    Traffic Counter Widget
    Triberr

    Thanks!

Viewing 12 replies - 1 through 12 (of 12 total)

  • I’m having the same problem. After recent Jetpack updates, no email of the latest post is being sent to subscribers, no Facebook share etc. Something is wrong with the Subscriptions and Publicize modules in Jetpack.

    Same problem, we updated on Friday and now no tweets or facebook posts are going out..

    Hi,

    my subscribers are not being sent New Post notifications by email since I updated to 4.3.1

    Any advice on how to fix this will be much appreciated.

    Regards,

    Mike

    Same problem for me…

    • This reply was modified 8 years, 2 months ago by Julien G..

    Same here, i use publicize only for facebook and stopped working. Also the problem with full text shared on facebook with publicize is still here, after months.
    The jetpack’s wp-stats also stopped working and not update the count of posts that are publishing

    Same here. Zero notifications to subscribers since updating to 4.3.1 (which I updated to because, before, I received the “fetching posts error” with 4.3)

    Following as I too am having the same issue…

    For me, the problem solved by deactivating jetpack, reactivate and login again with wordpress.com. The only problem is the sharing of full text(but this is a problem old enough).

    Thread Starter kurisuyamato

    (@kurisuyamato)

    @sicknick

    Your suggestion worked! It looks like things are sharing properly again. I’m going to do a few more test posts to make sure, but disconnecting and reconnecting looks to have reset everything properly! That’s still a bug Jetpack team should address, but at least there is a fix for it.

    Good job buddy!

    Plugin Contributor Ryan C.

    (@ryancowles)

    @kurisuyamato: Thanks for the report. Could you provide me with a link to your site? Then I can take a look and run a few test from our end to investigate further.

    @everyone else: Could you please start your own forum threads? It’s possible that these are separate issues, so we’ll need to investigate them individually. Please be sure to include as much information as you can, including a link to your site. Then we’d be happy to look into it for you.

    Thanks all!

    Hi,

    I deactivated Jetpack and reconnected with WordPress.com as suggested by @sicknick and Hey Presto – notifications are now sent to subscribers when I publish a new post as before I updated to 4.3.1

    Many thanks for the workaround @sicknick

    @ryan Cowles – I think @everyone should only start a new thread if the @sicknick workaround fails to solve their problem…..

    Mike

    Plugin Contributor Ryan C.

    (@ryancowles)

    Glad to hear that worked, Mike!

Viewing 12 replies - 1 through 12 (of 12 total)
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