Jetpack – Publicize broken

  • Resolved swap002

    (@swap002)


    8 years ago

    Hi,
    For last few months Publicize option in Jetpack on my blog was broken. I couldn’t add new connections. If tried to connect it to my Fb or Twitter, it would immediately break connection to WordPress.com account. I asked the support to look at it. They couldn’t find the root cause.
    Now with the help of my hosting provider I reset my hosting account and freshly installed WordPress. Jetpack works fine. However, if I restore or reuse my old db then it again crashes. Same error.

    Which table could be causing this issue? I tried using WP’s import export tool. If I import-export all contents then the same problem comes up.

    TIA
    Swapnil

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you tell me more about the issue? When Jetpack crashes, do you receive an error message anywhere in your dashboard? If so, could you copy it here?

    Does it also affect other features on your site? When Jetpack stop working, do you get other errors in your dashboard?

    Could you also post your site URL here so I can have a closer look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.com/contact-support/

    Thanks!

    TKList

    (@tklist)

    Try clearing all cache including minify and Cloudflare or any caching CDN.

    That is the only thing that worked for me.

    Thread Starter swap002

    (@swap002)

    Figured out. It was a problem with wp_options table. Created a new table and imported all tables except wp_options. It started working fine.

Viewing 3 replies - 1 through 3 (of 3 total)
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