Jetpack Publicize custom post types no longer working

  • Resolved rpetersnmt

    (@rpetersnmt)


    9 years, 11 months ago

    I appears that after updating to the most recent version of Jetpack (v.3.3) my custom post types are no longer posting to the social networks we have enabled (FB, Twitter, G+). There are three custom post types that have been enabled to work with Publicize using the following code:

    add_action('init', 'avy_publicize_support');
function avy_publicize_support() {
    add_post_type_support( 'advisory', 'publicize' );
    add_post_type_support( 'public_observation', 'publicize' );
    add_post_type_support( 'events', 'publicize' );
}

    It worked before the update perfectly.

    Interestingly, the Publicize checkboxes appear correctly on each of these post types, just like they used to, but nothing ever gets sent out and nothing ever appears at any of these social media outlets. Bugger.

    Anyone have any thoughts on what to try next?

    Thanks in advance and happy holidays. ??

    https://www.ads-software.com/plugins/jetpack/

Viewing 5 replies - 1 through 5 (of 5 total)

  • Any word to this? I haven’t even got mine working yet! (just beginning to try)

    Theme?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @rpetersnmt Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    It would also be useful if you could walk me through the steps you usually follow to publish new posts, and if you use any other plugins to help you with the posting.

    @bundleplan You can start here:
    https://jetpack.me/support/publicize/#custom-post-types

    Thread Starter rpetersnmt

    (@rpetersnmt)

    Hi Jeremy…thanks for the note.

    Ya know, I’m embarrassed to say that (after lots and lots of email with my client), I think there was a misunderstanding and they were not correctly checking the correct boxes within Publicize.

    What happened is this:

    – I added a filter to prevent my custom post types from auto publishing to the social networks.

    – I also added a required checkbox (for the client) where they had to check the box indicating that they’d verified whether or not they wanted to post to social…and where I gave clear instruction on how to properly check (or not) the publicize checkboxes for the various networks that were/are assigned.

    – Every time a post was made, I’d see erratic results…sometimes posting, sometimes not…just a mess. I’d then call and review the steps with the client and they assured me that all was being done correctly.

    – Finally, I decided that the client couldn’t be trusted…I stripped my filter out so that Publicize was again working like it does “stock” and the checkboxes being auto-selected. I then revised my “required” metabox to say that the would need to de-select any network that shouldn’t be posted to automatically. I called the client and explained the change.

    – Since then….all has been working perfect.

    So…either there’s a bug with the filter that deselects publicize networks (initially) or there was some serious human error going on. I strongly suspect that it was the latter.

    Either way…I think that Publicize and my custom post types are all getting along just fine now.

    Thanks for the follow up. ?? rp

    got mine running, thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
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