Jetpack Publicize panel missing in editor

  • Resolved crpeng

    (@crpeng)


    1 year, 12 months ago

    There used to be a button on the upper right corner for tweaking Publicize options before publishing in the editor, but after reinstalling JetPack, it is gone.

    How do I get it back? Thank you.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @crpeng

    I took a look and saw that there is an issue with your Jetpack connection and that os why this option is likely not showing for you there.

    To fix this issue, can you please deactivate and delete Jetpack entirely, and then reinstall it, as described here:

    https://jetpack.com/support/reconnecting-reinstalling-jetpack/#reinstalling-jetpack

    *Please note* you shouldn’t lose any data (including stats and followers), but your settings will be reset so you’ll need to set them again after reinstalling and reconnecting.

    Let us know if that helps!

    Thread Starter crpeng

    (@crpeng)

    It didn’t work. I followed the steps to delete and reinstall.
    The Publicize button didn’t show.
    I disconnected Facebook connection, and reconnect. The button still doesn’t show.

    The same thing is also happening to my zhouruopeng.com and tntsb.com.

    Do you want a temporary login to seeder.my to troubleshoot?

    Thank you.

    Thread Starter crpeng

    (@crpeng)

    Ahh I may have found it. It’s the JetPack Block option? To be enabled in JetPack Settings -> Writings.

    • This reply was modified 1 year, 12 months ago by crpeng.
    Plugin Support MadHatter (a11n)

    (@madhattersez)

    Hello, there.

    Yes – Once you enable the Jetpack block through your Writing options, does that solve the issue for you?

    Please let us know the results of this troubleshooting and we can go from there. Thanks!

    Thread Starter crpeng

    (@crpeng)

    Yes issued solved. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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