jetpack showing other site stats

  • Resolved tambergirn

    (@tambergirn)


    8 years ago

    Hi sir,

    I just installed a site at smartphonepoint.com and when connected it to jetpack it has started showing me the stats from my other site timesnews.co.uk that I have sold already. can you please fix it.

    Thanks
    aman

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Looking at your Jetpack site settings on our end, it seems that timesnews.co.uk was updated to use a new site URL, smartphonepoint.com, on December 30, 2016. This may have happened if you used a plugin or service to clone or duplicate timesnews.co.uk when creating the new site.

    I have just made some changes to your settings and you should get a new data set as soon as you go to Jetpack > Settings in your dashboard, disconnect the site from your WordPress.com account, and then reconnect to WordPress.com.

    I hope this helps.

    Thread Starter tambergirn

    (@tambergirn)

    Thanks a lot Jeremy, its now showing new stats. Please also check if i can get the old stats of the timesnews.co.uk when i connect the jetpack with timesnews.co.uk site. Thanks in advance.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Please also check if i can get the old stats of the timesnews.co.uk when i connect the jetpack with timesnews.co.uk site. Thanks in advance.

    Yes, when that site is reconnected to WordPress.com, it will get its old stats.

    Having the same problem. especially with the outgoing cliks stats.
    I just disconected and reconected to wordpress.com
    but remains the same. can you help me?

    @lulupont

    Could you please start your own thread, as per the Forum Welcome?
    https://www.ads-software.com/support/plugin/jetpack#new-post

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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