• Resolved fburnside

    (@fburnside)


    What’s up with Jetpack site stats?
    “We were unable to get your stats just now. Please try again.”

    “Just now”!?!? We’re talkin’ DAYS here. Any resolution in sight?

Viewing 11 replies - 16 through 26 (of 26 total)
  • I am also getting that message.

    Me too. It has to be some glitch with the stats database, because I didn’t upgrade or install anything recently.

    It’s happening to me too

    Posting to an old resolved thread is like writting with invisible ink.

    Jetpack, a plugin from WordPress.com has nothing to do with www.ads-software.com or the wordpress software.

    You should be asking questions at wp.com.

    Also you may want to give it some time. A while back wp.com had some problem with stats and everything was cleared up within a couple of days.

    https://en.support.wordpress.com/contact/?jetpack=needs-service

    Jetpack is a plugin for WP.org, and I already checked the other thread where they told someone that because their blog was WP.com that they had to come here for help.

    And around and around we go…

    Stats should be working once again. We had a technical glitch on our end that has now been fixed. Please check your Stats panel and let us know.

    Thanks,

    Tim

    Working now at my blog, thanks. ??

    Having the same problem for days now. Still says “We were unable to get your stats just now. Please try again.”

    https://www.askfukuoka.com

    Same here: “We were unable to get your stats just now. Please try again.” Is there a solution on our end or is it a wordpress correction? Been down for almost 2 weeks!

    Still not working?
    I have installed Statrix as an interim solution to statistics but 3 years of historic data still stored but inaccessible through JetPack Site Stats.

    Hi, I am really sorry for writing on an old topic but I still see no clear answer from the responses above. I would like to try to uninstall JetPack and maybe install the lite version. Does anyone know if uninstalling Jetpack also erases the visits information from the past (I would like to know this before trying anything)?

    Thanks!!

Viewing 11 replies - 16 through 26 (of 26 total)
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