Jetpack stats giving 500 Internal Service Error

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I’m sorry to hear you’ve run into issues.

    Could you check your server error logs around the time when you experienced the issue, to find out more about the error?

    If you don’t know how to access your server error logs, your hosting provider should be able to help.

    Let me know how it goes.

    Thread Starter SLIS

    (@slis)

    Hi Jeremy, it happened about 12 hours ago. It looks like it’s currently working at the moment. I looked at my service error logs and I don’t see anything? I’ve never used them before, but I attached a screenshot.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    If it happens again, could you check these logs again, and let me know what you find?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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