Jetpack stopped processing my videos

This may be an issue with the source file.

As a first step here @luizreis, would you please run the video through a conversion tool, like Handbrake, first, and then retry the upload to VideoPress?

Let us know how that goes ??

Hi @tmmbecker,

I converted the video using Handbrake, and it processed successfully.

Thanks a lot for the help!

What I find strange is that the video is in the same format as the previous ones that were successfully processed. All were in MP4 files.

• This reply was modified 3 years, 11 months ago by luizreis.

That’s awesome news! We’re marking this thread as resolved.

Please start a new thread if you have any other issues with Jetpack.
https://www.ads-software.com/support/plugin/jetpack#new-post