Jetpack Subscribers Email – ‘read more of this post’ link issue

I’ve had exactly the same issue. The link to read more of the post triggers a redirect loop, which then leads to the subsciber’s IP address being temporarily blocked and a message sent to the subscriber to say that I’ve locked them out. There’s nothing wrong with the website or any of the links, and links from X and LinkedIn still work – it’s just the link from the Jetpack subscriber form.

I found another thread on this forum which appears to relate to the same problem:

https://www.ads-software.com/support/topic/link-read-more-in-the-subscription-mail-break-the-database-access/

No solution but this at least demonstrates that this problem is more widespread.

hi. Do you have any idea how to get someone from Jetpack to take a look if it’s not my site specifically?

Hello, I need help with this exact same issue. The “Read more of this post” link has not be redirecting to the new blog post – but rather just a blank window.

Here’s an example of one of the faulty links:

https://livewanderplay.com/?action=user_content_redirect&uuid=9b17f2d353afb78ce1236331935d6df4bf249c053103b48611ece010c5f836bd&blog_id=196293114&post_id=7563&user_id=183984543&subs_id=394223449&signature=b0f88f362c51be29643af0dd402559f5&email_name=new-post&[email protected]&encoded_url=aHR0cHM6Ly9saXZld2FuZGVycGxheS5jb20vbm9ydGhlcm4tdGhhaWxhbmQtaW4tMi13ZWVrcy8

Previously, the “Read more of this post” link would simply direct to the actual blog URL like the one below:

https://livewanderplay.com/camino-week4/

I will note however, that when users click the “Comment” button on the email rather than the “Read more of this post” link, they are actually able to reach the new blog post through the “Comment” button – although it lands them at the bottom of the post at the Comment section.

Hope there is a fix sometime soon! If anyone has any insights about my particular case, it would be greatly appreciated if you could share!

• This reply was modified 10 months, 2 weeks ago by livewanderplay.

That’s interesting as when I was testing the read more link worked once for this page but hasn’t again since. It has to be an issue with Jetpack though right it can’t be something site specific?

I am having the same problem as are numerous others, I gather. Nice to know I’m not alone.

I have the same problem too. I’ve been getting emails from subscribers telling me they get a blank page when they click on read more.

Hi everyone, tagging you all so you may get this info: @nicoleao, @strags, @ryan5992, @livewanderplay, @nessan-cleary

We escalated the issue to our developers, who investigated it and eventually found the possible root of the issue.

There seems to be a conflict with third-party speed optimization plugins that lazy load iframe responsible for the redirect.

If possible, you could try to adjust the plugin settings to avoid lazy loading of the iframe with?id="user-content-link-redirection"?or disable it for the page that includes the??action=user_content_redirect?URL parameter.

Alternatively, try disabling any speed optimization plugins you’re running, and see how it goes.

@Stef (a11n)?, can you or someone who is able to help please provide layman’s terms on how to implement what your developers are describing? Are you talking about the Jetpack settings? Or another different plug-in? When I go into the Jetpack settings I don’t have a place where I can change the iframe?

Please advise.

Hi @livewanderplay,

You should make the changes to the plugin in use on your site that handles the lazy load options. You host should be able to help you with that if you don’t know how to handle this.

Anotehr alternative is to pinpoint the plugin that’s conflicting, and replace it with a similar one that does the same try to temporarily deactivate all your plugins and check if the problem gets fixed that way. If it works, then reactivate each plugin one by one to find out which one is causing problems. That’s a bit of time consuming, but can help you identify exactly what plugin isn’t getting along with Jetpack.

Hope that helps! Let me know how you get on.

I don’t have any lazy load options enabled on my site that I can find. The “Read more of this post” issue persists.

Hi @livewanderplay,

?My colleague Bruce asked you here to contact us via email; as all your issues might be related, could you please mention also this thread (along with this one) so we can connect all the dots?

Thanks a lot!