Jetpack Sync Error

  • Resolved stevebar84

    (@stevebar84)


    12 months ago

    Hi, i’m getting this message: “Jetpack has detected that data is not properly in sync, which may be impacting some of your site’s functionality. Click here to start a fix to align Jetpack with your site data. If you still notice this error after running the fix process, please contact support for additional assistance.”

    But the start fix link doesn’t do anything

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Paulina H. (a11n)

    (@pehaa)

    Hi there,

    Could you start by reinstalling and reconnecting Jetpack – You can read more in our Reconnect and reinstall?Jetpack guide.

    I that does not help, I would recommend reaching out to your host and investigate with them intermittent errors for requests from our IPs.

    Our requests look like the following:

    Please ask your host to allowlist the IP addresses listed above.

    Note that these IP addresses could change (or more could be added) at any time, which could break your connection to Jetpack. For this reason, we actually discourage allowing specific IPs, although with some hosts it may be the only option.

    Let us know how that goes.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi @stevebar84,

    Do you have updates about that? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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