Jetpack test connection failed

  • Resolved gilesnr

    (@gilesnr)


    2 years, 2 months ago

    Hi, I am hosting a WP website on a rp4 with Debian Buster.

    Recently the Jetpack plugin Connection Test started reporting a problem:

    Connection test failed (#http_request_failed: cURL error 35: error:1408F10B:SSL routines:ssl3_get_record:wrong version number

    I updated the cURL to a new version but that didn’t help, I noticed perhaps openSSl is still out of date:

    curl 7.86.0 (armv7l-unknown-linux-gnueabihf) libcurl/7.86.0 OpenSSL/1.1.1f zlib/1.2.11 brotli/1.0.7 zstd/1.4.4 libidn2/2.2.0 libpsl/0.21.0 (+libidn2/2.2.0) libssh/0.9.3/openssl/zlib nghttp2/1.40.0 librtmp/2.3 libgsasl/1.8.1
Release-Date: 2022-10-26

    I did some digging in the code and found the call to WP, here’s my test from the commandline:

    curl https://public-api.wordpress.com
    curl: (35) error:1408F10B:SSL routines:ssl3_get_record:wrong version number

    I believe Buster is still supported until 2024.

    Any other suggestions apart from upgrading the OS?

    Thanks!

    Giles

    • This topic was modified 2 years, 2 months ago by gilesnr.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support lastsplash (a11n)

    (@lastsplash)

    Hi @gilesnr –

    Configuring servers is outside our scope of support. That said, we have seen similar errors on sites attempting to use TLS v1.3 exclusively. Can you make sure that your server also supports TLS v1.2?

    Thread Starter gilesnr

    (@gilesnr)

    But this is your server right ? This returns the error for my cURL client:

    curl https://public-api.wordpress.com

    Just checked my apache site, it’s configured like so, so TLSv1.2 included:

    SSLProtocol all -SSLv2 -SSLv3 -TLSv1 -TLSv1.1

    • This reply was modified 2 years, 2 months ago by gilesnr.
    Thread Starter gilesnr

    (@gilesnr)

    My bad, I found out that Pihole was blocking public-api.wordpress.com ..resolved!

    Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Thanks for the update!

Viewing 4 replies - 1 through 4 (of 4 total)
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