Jetpack Tiled Galleries only displays square grid format

I’m not familiar with that theme personally. Have you tried with all other plugins disabled? If it still doesn’t work, switching to a default theme?

I’d like to exclude another plugin or the theme as possible sources of error since I can’t duplicate this on my end.

Cheers!

I have tried the usual troubleshooting steps of disabling all plugins (except JetPack) and using the Twenty Thirteen Theme. No joy.

Cheers,
jeannine

With a post that is failing to display the gallery correctly, could you check the text editor view. What’s the shortcode being used?

We’d expect something like [gallery type="circle" ids="50,53,51,384,129,145,191,52"].

Thinking aloud that if something interfered with the gallery modal->shortcode process, switching off all the other plugins may have skirted the issue if the shortcode already lacked the type attribute.

Thanks for your patience.

The correct shortcode is being used:

[gallery type="circle" ids="581,1907,1844,1281,65"]

And thank you for your patience…and your help!

I’m reading through the source code at jmek.net/bernalcutlery/welcome

Can you walk me through how the CSS at line 265 is being added? <style type="text/css" scoped="scoped"> and the following lines?

I’m not seeing tiled-gallery-item in the div surround the items either, which suggest to me something is taking control of the galleries instead of Jetpack. I know you tried with everything off, but trying to grok what’s happening.

Thanks!

I would have thought that css was being added by JetPack’s Tiled Galleries. I had tried two other gallery plugins (Flip Image Pro and Post Tiles), but both are disabled and I’ve even changed their directory names via ftp. Could they still be injecting their code?

After stripping out a few more things, the CSS at line 265ff is gone from the source code. But the tiled gallery is still stuck in squares.

This is a bit of a lame, but could you reinstall Jetpack fresh and ensure that file permissions for everything is set to be executable?

From my end, I can tell that the Tiled Galleries is set to be active, but it seems like the files for it just aren’t executing. I’d expect a full white-screen if the file itself wasn’t readable (failing the require php line).

I appreciate your patience. This is a “fun” one.

Deactivated, deleted, re-installed, re-activated, and reconnected Jetpack. Folders from wp-content/plugins on down are 755. The Jetpack php files are 644. Still no joy.

I realized something that may make this entire project a bust: Is it true that the images can only link to their full-page display? I’ve set Custom URLs for the attachment pages on the first two images before adding them to the gallery. Now clicking on an image takes you to the full-screen display, but without an image (just a gray background). I need each image to link to a different URL. If that’s not possible with Jetpack, I’ll have to look for another solution.

I’m marking this as closed because I’ve switched to another gallery (one that enables individual links easily)

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Thanks for circling back. Jetpack’s Tiled Galleries only impacts the layout; otherwise, we still rely on core WordPress’ functionality (in terms of galleries being able to link to the attachment page, media item itself, or none when the Carousel module is deactivated.