jetpack update completely breaks websites

  • Resolved keith

    (@wkeithgardner)


    4 years, 11 months ago

    all my web sites are down and can’t be accessed because of this…

    update not successful….

    Class ‘Automattic\Jetpack\Roles’ not found occurred in wp-content/plugins/jetpack/vendor/automattic/jetpack-sync/src/Listener.php on line 270 please make sure that your website is accessible

    i noticed the support announcement. maybe websites can’t be accessed for other reasons.

    • This topic was modified 4 years, 11 months ago by keith.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support fresatomica

    (@fresatomica)

    Hi there!

    Hmm, this error should not really affect your site. Have you cleared your browser’s cache after the update?
    What’s the URL of your site?

    Thread Starter keith

    (@wkeithgardner)

    i saw the error messages in an update tool. not being able.access websites was due to a web hosting network issue. i posted in panic.

    Plugin Contributor James Huff

    (@macmanx)

    What is the URL of the site with the problem?

    Also, what versions of PHP, WordPress, and Jetpack are you running?

Viewing 3 replies - 1 through 3 (of 3 total)
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