• Resolved katiejallred

    (@katiejallred)


    My site is https://alloccasionsrochester.com/ after attempting to update Jetpack, this returned. I figured I could just rename the Jetpack folder in FTP to Jetpack.old but that didn’t allow me back into the dashboard. Then I tried to just disable all plugins by renaming the plugins folder to plugins.hold (like the FAQ says to when troubleshooting) and it still had the same Jetpack.php error.

    I appreciate your help!

    EDIT: Similar to this problem: https://www.ads-software.com/support/topic/jetpack-wont-activate-1?replies=7 They say something about disk space, but I shouldn’t have an issue with that. Is there a reset button?

    I un-installed Jetpack. Got the same warning:
    Warning: require_once(/home/pattieb2/public_html/wp-content/plugins/jetpack/class.jetpack.php): failed to open stream: No such file or directory in /home/pattieb2/public_html/wp-content/plugins/jetpack/jetpack.php on line 31

    Fatal error: require_once(): Failed opening required ‘/home/pattieb2/public_html/wp-content/plugins/jetpack/class.jetpack.php’ (include_path=’.:/usr/local/lib/php’) in /home/pattieb2/public_html/wp-content/plugins/jetpack/jetpack.php on line 31

    I re-installed Jetpack. Got the same warning.

Viewing 3 replies - 1 through 3 (of 3 total)
Viewing 3 replies - 1 through 3 (of 3 total)
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