Jetpack Update Fail

  • Resolved tomgray

    (@tomgray)


    10 years, 9 months ago

    I updated Jetpack as per usual but the Updates available indicator still showed (1) for Updates and Plugins on the Dashboard menu and on the toolbar at the top.

    When clicking on these links I get blank ../wp-admin/update-core.php and ../wp-admin/plugins.php pages.

    My site seems to be functioning otherwise however I have no access to any of my plugins.

    Can you advise as to a solution?

    A previous reporter was able to solve the same problem by activating Jetpack through the database. I have no idea how to do this… The thread for this report is: https://www.ads-software.com/support/topic/plugins-and-update-core-pages-are-blank

    The site I’m referencing is oadenver.org although, as I mentioned, the site appears to be functioning normally.

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  • Did you manage to solve this Tom? I have exactly the same problem.I started a thread as well, but no reply or resolution yet.

    Thread Starter tomgray

    (@tomgray)

    I managed to solve my issue but not sure how. I got into the database following another poster’s instructions and refreshed the plugin section which, surprisingly, took care of the problem. Unfortunately, I hadn’t realized I’d done anything so didn’t take good notes on the resolution.

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