Hi there,
I am trying to get in touch with Jetpack to learn more about their video service, but I have no clue how to do so.
You can contact us via this contact form.
I am interested in the pro package but what is included?
We don’t have any “Pro” plan at Jetpack. You can check available plans here.
Are you able to upload an unlimited amount of videos and is it limited in terms of bandwidth?
You can upload an unlimited number of videos, but there is a storage limit of 1TB. Jetpack’s video hosting may work for files up to 5 GB in size, but the larger the file is, the greater chance for the process to fail. Most networks will time out before you’re able to upload a file that’s larger than 1.4 GB. We cannot support files that are larger than 5 GB.
You can learn more about uploading recommendation here.
Can I only get VideoPress or do I need to install Jetpack? Or is it enough to have a premium plan on WordPress.com?
If your site is hosted somewhere else (not on WordPress.com) then VideosPress requires Jetpack Plugin to work, so yes, you will need to install the Jetpack plugin to use VideoPress.
If your site is on WordPress.com then you don’t need to install Jetpack as it is already installed there. You just need to purchase WordPress.com Premium or above plans to make VideoPress work on your site.