Jetpack visibility widget not working/saving

Oke, i think it has something to do with a bad gateway.
Because jetpack used to work with the theme untill the update.
My theme developer once told me to deactivate jetpack, when i tried to activate it again, i was asked to connect jetpack with www.ads-software.com again.
When i did connect them again, i got a “502 Bad Gateway The server returned an invalid or incomplete response.”. ( i just tried it again: deactivating, activating, connecting with authorization and then the bad gateway message.)

That is the only thing i can think of what i did different than normal and than you described above. Because i know how the vissibility settings work because i use it on three other websites as well.

Hope this gives some information?

cheers

Which website is returning that error? The Bad Gateway error suggests that something may have changed on the server or there’s a server config that is throwing that error.

I get the error when i try to reconnect jetpack to www.ads-software.com for authorization.
So when i pressed the button: authorize i got the bad gateway.
Does that make sence? I think its because i was connected to jetback before but because i deactivated it, the plugin wanted me to do it again and is confused or something?

I’m sorry, I mean what website of yours are you reconnecting when that error occurs?

Also, what is the address in your browser’s address bar when the error occurs?

oeps sorry missunderstood ya again.

my website is: https://www.droomvakantiehuisje.nl

and the url that gives the bad gateway is:

https://www.droomvakantiehuisje.nl/wp-admin/admin.php?page=jetpack&action=authorize&_wpnonce=3f309590cf&code=UHVFlWLWSa&state=1

Your site is reporting as connected with a valid token and everything. If you ignore the error page and return to your /wp-admin/, are the features of Jetpack working?

It is possible that there’s a security feature on your server that is balking, but after the connection process is successful.

hi there,

i tried it again, first i got a bad gateway than i pressed return, and got back to the authorization page again and pressed authorize again, it went back to my website without bad gateway and said the page is connected, but i just set the vissibility again and it’s still not working…:(

on this page for example:
https://www.droomvakantiehuisje.nl/events/

There should be a widget called “evenementen” but there is only the page/search button what i can see, nothing else:(

Can you please use Jetpack’s Debugger to send us some more information about your site?

To do so, follow these steps:

1) Go to the Jetpack page in your dashboard.
2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
3) Click the link that says “click here to contact Jetpack support.”
4) Fill in the description box with a link to this thread and your name and email address.
5) Click the “Contact Support” button.

Thanks!

Hi Brandon,

i have done what you said and i’ve send all the information in the description box.
Thank you so much in advance for all your time that you are taking to help me!

hope you can find what you are looking for so we can figure this out:)

cheers

Thanks! I’m checking it out ??