JetPack will not connect to WP.com

  • I connected 3 out of 5 WP.org sites with JP to WP.com. The remaining two can’t be connected. All five use the same plugins and Themes.I checked with my hosting provider and they gave me the all clearance that nothing on their end is blocking the connection.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Can you please use Jetpack’s Debugger module to send us some more information about the 2 sites that can’t be connected?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address. You can add more details about the errors you receive there, as it could help us understand what’s wrong.
    5) Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

    Thread Starter zeus

    (@zeusdsk)

    This is the error message I get

    Error Details: The Jetpack server could not communicate with your site’s XML-RPC URL. Please check to make sure https://www.digitalbloodpressuremonitorguide.com/xmlrpc.php is working properly. It should show ‘XML‑RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere.

    Jetpack Debugging Center
    Testing your site’s compatibility with Jetpack…
    There seems to be a problem with your site’s ability to communicate with Jetpack!

    It looks like your site can not communicate properly with Jetpack.

    Others have this problem but I see no resolutions.I am doing the exact same procedures on three other sites and it works but not here.

    5) Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    I can’t find the Contact Support button on the Jetpack Debugging Center page. I see a Submit button.
    I can’t find the button to send

    debug results privately.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    I can’t find the Contact Support button on the Jetpack Debugging Center page.

    That’s most likely because your server doesn’t support sending out emails. Could you click on the “Advanced Debug Results” link at the bottom of the Debug page, copy the results, and paste them in this contact form?
    https://jetpack.com/contact-support/

    It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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