• Resolved dchapman21

    (@dchapman21)


    A few days ago, Jetpack’s publicize feature stopped working completely. I deactivated it and tried reconnecting it, but now it won’t do so. I’ve run through the troubleshoot list and have not found a solution. Here’s the debugging info:

    SELF:
    Array
    (
    [headers] => Requests_Utility_CaseInsensitiveDictionary Object
    (
    [data:protected] => Array
    (
    [server] => nginx
    [date] => Fri, 23 Sep 2016 15:46:46 GMT
    [content-type] => text/plain;charset=utf-8
    [expires] => Wed, 11 Jan 1984 05:00:00 GMT
    [cache-control] => no-cache, must-revalidate, max-age=60
    [x-hacker] => Jetpack Test
    [x-ac] => 3.dfw _dfw
    [strict-transport-security] => max-age=15552000
    )

    )

    [body] => {“error”:”Communication error”,”error_description”:”We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account.”}
    [response] => Array
    (
    [code] => 400
    [message] => Bad Request
    )

    [cookies] => Array
    (
    )

    [filename] =>
    [http_response] => WP_HTTP_Requests_Response Object
    (
    [response:protected] => Requests_Response Object
    (
    [body] => {"error":"Communication error","error_description":"We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account."}
    [raw] => HTTP/1.1 400 Bad Request
    Server: nginx
    Date: Fri, 23 Sep 2016 15:46:46 GMT
    Content-Type: text/plain;charset=utf-8
    Transfer-Encoding: chunked
    Connection: close
    Expires: Wed, 11 Jan 1984 05:00:00 GMT
    Cache-Control: no-cache, must-revalidate, max-age=60
    X-hacker: Jetpack Test
    X-ac: 3.dfw _dfw
    Strict-Transport-Security: max-age=15552000

    {"error":"Communication error","error_description":"We were unable to make an XML-RPC request to your website. Please make sure that XML-RPC is turned on and that Jetpack is installed, activated and connected with your WordPress.com account."}
    [headers] => Requests_Response_Headers Object
    (
    [data:protected] => Array
    (
    [server] => Array
    (
    [0] => nginx
    )

    [date] => Array
    (
    [0] => Fri, 23 Sep 2016 15:46:46 GMT
    )

    [content-type] => Array
    (
    [0] => text/plain;charset=utf-8
    )

    [expires] => Array
    (
    [0] => Wed, 11 Jan 1984 05:00:00 GMT
    )

    [cache-control] => Array
    (
    [0] => no-cache, must-revalidate, max-age=60
    )

    [x-hacker] => Array
    (
    [0] => Jetpack Test
    )

    [x-ac] => Array
    (
    [0] => 3.dfw _dfw
    )

    [strict-transport-security] => Array
    (
    [0] => max-age=15552000
    )

    )

    )

    [status_code] => 400
    [protocol_version] => 1.1
    [success] =>
    [redirects] => 0
    [url] => https://jetpack.wordpress.com/jetpack.testsite/1/?url=https://hifinoise.com/xmlrpc.php
    [history] => Array
    (
    )

    [cookies] => Requests_Cookie_Jar Object
    (
    [cookies:protected] => Array
    (
    )

    )

    )

    [filename:protected] =>
    [data] =>
    [headers] =>
    [status] =>
    )

    )

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Sorry to hear you ran into issues. It seems your site is properly connected to WordPress.com now, though. Did you manage to solve the issue by yourself?

    If you still experience issues, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter dchapman21

    (@dchapman21)

    I was able to get it connected again. For some reason it wouldn’t connect when I tried on my Mac, but connected just fine on my iPhone.

    This seems to be a very common issue without a real, clearly defined solution.

Viewing 3 replies - 1 through 3 (of 3 total)
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