[NSFW] Jetpack – WP

  • Resolved malarkey25

    (@malarkey25)


    3 years, 9 months ago

    Hello,

    I installed jetpack a couple of times and it crashes my site. It seems like it has left a debug error “wp-json”.

    • This topic was modified 3 years, 9 months ago by malarkey25.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @malarkey25

    Do you have any caching plugins on your site, or caching programs on your server? If so, can you try clearing those and connecting again?

    If that doesn’t work, Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter malarkey25

    (@malarkey25)

    nudecamxx.com

    Plugin Support MadHatter (a11n)

    (@madhattersez)

    It sounds like something was conflicting with your original Jetpack plugin installation.

    Would you be able to delete the /Jetpack/ folder from inside your /wp-content/plugins/ directory? You can do so by accessing your server through FTP access. Your webhost can assist you if you need additional help on how to do so.

    It looks like you’re currently hosted at Bluehost, here is their support center to help get you started:

    https://my.bluehost.com/hosting/help

    Afterwards, it would be a good idea to make sure that all of your plugins, theme, PHP version, and core of WordPress are all updated before trying to install and activate Jetpack again (your host can also help with all of that). It should not give you this same error, but if it does, please let us know and we can help from there. Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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